Farmland and fields of soy

About Us

Serving Our Tennessee Communities
Barnes Insurance Agency is honored to provide the communities in Knoxville, Sevierville, Pigeon Forge, Gatlinburg, and the Eastern Tennessee area with quality and affordable insurance solutions. We offer individuals, families, businesses, and entities coverages that address their specific needs today and into the future. Some of the communities are, of course, right here in our neighboring East Tennessee area.

About the Barnes Insurance Agency

Founded in 1962, Barnes Insurance Agency proudly serves the East Tennessee communities and surrounding areas. Since the 1960s, a lot may have changed, but one common thread remains constant, our commitment in helping to protect the property and assets of corporations, business owners, and individuals through customized quality programs and service, access to a number of top-rated insurance companies, and competitive, fair pricing.

Since founded, we have established an impeccable reputation through hard work, experience, expertise, dedication, and involvement in the local communities we serve. Our customers’ trust has helped us in not only serving those in our backyard but also in extending our services and programs to our neighbors.

Our extensive expertise in a wide range of industries, including Equine/Farm and Overnight Rentals, two significant sectors in East Tennessee, help us stand apart. Most importantly, at Barnes Insurance Agency, we enjoy what we do. We look forward to helping our clients protect what they’ve built and provide them with security through sound insurance programs that are affordable and meet their needs. Contact us at (865)908-5000 or email us at to see how we can assist you.

Some Of The Areas We Serve:

Pigeon Forge
Johnson City
And More

What Our Customers Have To Say

Joe Barnes and all of his staff have consistently provided us with reasonable pricing on all of our commercial and residential lines but more importantly, have really advocated in our favor in any claims which we have filed. It’s good to know that an insurance agent has your back and we’ve always felt like the folks at Barnes did.
- David Ogle
Barnes Insurance has been our insurance agent for over 15 years. We have had nothing but exceptional service from Barnes Insurance! They have continuously sought out to provide us with best quality coverage for the best price. They have gone beyond the call of duty by helping us to identify areas of potential savings by implementing low-cost strategies to reduce our premiums. When we have had claims on our policies, Barnes has been our advocate and has always insured the highest possible claim amount. They are risk management experts and have given us solid advice over the years where they saw weaknesses in our insurance coverage. I highly recommend Barnes Insurance for providing your business or personal insurance coverage!
- Royce Pruitt, CFO at Collier Restaurant Group
Simply stated in two words: SUPERIOR SUPPORT! We have depended upon Barnes Insurance for hundreds of thousands of dollars of insurance coverage over the past 20+ years. The team at Barnes has covered over 20 entities in all areas of insurance, ranging from General Liability to Workers Comp and other various types of coverage. Our Executive Team has tremendous level of comfort in knowing that the staff at Barnes Insurance keeps us completely covered, analyzing the details of coverage and knowing our specific needs. Our trust in them has never faltered. And we have never been disappointed in the results of our confidence in their abilities. We wholeheartedly recommend them and believe you will not go wrong in working with them!
- Perry Smith
EXCELLENT skillset in ALL staff at Barnes Insurance Agency! A talented and caring group of agents, all of whom are highly intelligent in their various niches of the insurance world. Their level of support goes above and beyond most others in their industry. They continue to negotiate and FIND the best possible solutions for our various needs… from tourism parks to retail stores to constructions and development industries… the crew at Barnes is proficient in all points of insurance. HIGHLY recommended them to others… a job VERY WELL EXECUTED (for 15+ years now…!)
- Laura W.
As a long-time customer of Barnes Insurance Agency, we know firsthand what great service they provide.  They work hard to get us great rates but more importantly, Joe, Betsy, Anita and the whole team at Barnes Insurance gets us answers fast and works for us when claims are involved.  Knowledgeable people are what we want when there is an issue and that's where Barnes Insurance thrives.
- Jason H.
Barnes Insurance is second to none in our community. They provide the best customer service of any insurance provider with which I have been associated. Whether I need a COI or to file a claim or follow up on policy renewals, they are never too busy to help. They provide prompt service in a professional manner, but they treat the customer like family. Thank you, Tabatha and Shira, for your excellent service!
- Amelia S.
Barnes Insurance Agency is a fantastic partner, proactively helping manage risks and premiums for our multi-state company. Betsy has identified coverage gaps and savings opportunities time and again over the years, adding tremendous value across multiple lines of coverage.
- N. Dawson
Betsy has done a fantastic job keeping me, my personal endeavors, and my professional investments protected! She goes above and beyond to make sure I understand the potential risks associated with my projects and guides me to the best route of coverage for each unique development. She is responsive, detail-oriented, and organized. She consistently provides a great customer service experience and is focused on what works best for you. Thank you, Betsy, for your hard work!
- Austin Williams
I have been doing business with Barnes Insurance for the last 25 + years.  They have always just been a phone call away when I needed anything.  They have handled all kind of claims from general liability, workers compensation and flood, for our businesses and have put my mind to ease many times. I have always been treated with nothing but professionalism.  The staff is always willing to assist, never making me feel like I am putting them out.  I would highly recommend Barnes Insurance to anyone looking for a professional insurance company with a great team and top-notch service.
- Jackie L.
The professionalism and quality of staff at Barnes Insurance is extraordinary. They are a pleasure to work with.
- Davy Thomas
Having numerous business locations and vehicles to go along with the businesses, Betsy and the folks at Barnes insurance make it seamless and worry free. They understand the importance of a business owners time and act quickly to resolve or consult on any issue or new insurance requirements. You can expect a quick reply by email normally saying this has been taken care of. This frees up a business owners time and allows for concentrating on what you do best, your business! Leave it to the fine folks at Barnes to get the most competitive policies for your personal or business needs. The strong and responsive team at Barnes insurance agency is a partner we couldn’t do without!
- Aaron Maples - Tennessee Homemade Wines

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