Category Archives: Hotel Insurance

5 Tips for Managing Your Hotel’s Online Reputation

5 Tips for Managing Your Hotel’s Online ReputationIn a highly digital age, your online reputation can make or break you. Your customers have the ability to write uncensored reviews about their stay at your hotel for all the world to see. If you’re not managing your online reputation, your business and income potential can suffer. In this article, we’re going to explain how you can keep your online reputation a polished one so that potential customers choose your hotel over all the competition. Most importantly, protect your business with a Knoxville Hotel Insurance program.

Do your research.

The first step is to Google your hotel and see …

Also posted in Blog | Tagged , , , , , | Comments Off on 5 Tips for Managing Your Hotel’s Online Reputation

Want to Boost Summer Hotel Business? Read This

Want to Boost Summer Hotel Business? Read ThisSummer is the prime time for vacationers, which means that hotels often reach their highest occupancy rates during this season. While you might be expecting your revenues to boost this summer, there are still a lot of proactive steps you can take to ensure you have a lucrative season, including some last-minute strategies. As we explore these tips, ensure your entire operation is protected by a Knoxville Hotel Insurance package.

Get creative.

Rather than prolonging sales in hopes of boosting occupancy, you can get creative with your marketing strategy. For example, try advertising 24-hour flash sales to drive traffic during …

Also posted in Blog | Tagged , , , , | Comments Off on Want to Boost Summer Hotel Business? Read This

Smoky Mountain Wildfires

here-to-help

Our area has suffered an unbelievable tragedy. Our hearts and prayers are with all those touched by this horrific event. Your friends at Barnes Insurance will be here for you, working side by side, as we assess and rebuild what has been destroyed. May God Bless our area and people. #GatlinburgWildfire #Gatlinburg #SmokyMountains

Please follow and like us:
Also posted in Blog, cabin rental insurance | Tagged , , , , | Comments Off on Smoky Mountain Wildfires

How to Prepare your Cabin for Summer

How to Prepare your Cabin for SummerThe countdown to summer has officially begun! With less than a month until summer is in full swing, it’s time to get your summer gear ready and enjoy all of the season’s festivities. As many Tennessee residents know, summer is an extremely popular tourist season due to lush landscape and the long list of great outdoor activities available. Protecting your assets for the season with Tennessee Cabin Insurance can help reduce added risks to hosting your guests. With that said, let’s take a look at some important tips for cleaning and preparing your summer cabin.

Monitoring– Walking around your …

Also posted in Blog, Overnight Rental Insurance | Tagged , , , , | Comments Off on How to Prepare your Cabin for Summer

Sevier County Hospitality Sector Seeks Sports Tourism

Sevier County Hospitality Sector Seeks Sports TourismLook out Dollywood, there’s a new game in East Tennessee and the competition is quickly heating up. For years East Tennessee has been known as a vacation destination for families looking to enjoy the great outdoors in the Great Smoky Mountains, relax in a cabin, enjoy a show at a local theater or visit an amusement park, but in recent years Sevier County has been working hard to attract a different demographic: athletes and sports fans.

Sports tourism has become one of the fastest growing hospitality sectors. According to the National Association of Sports Commissions, sports tourism travel is a …

Also posted in Blog, business insurance, Hospitality Insurance | Tagged , , , , | Comments Off on Sevier County Hospitality Sector Seeks Sports Tourism

Pigeon Forge Overnight Rental Insurance: Guests Want Wi-Fi

Pigeon Forge Overnight Rental Insurance: Guest Want Wi-Fi

Second only to complimentary breakfast and on-sight food facilities, free internet access through Wi-Fi networks is at the top of most consumers’ list of amenity requirements when choosing travel lodgings. According to recent industry research, 94 percent of travelers claim that Wi-Fi access is the most important amenity when making travel arrangements. The 2014 survey from Hotels.com revealed that Wi-Fi is the most sought after in-room amenity, beating out bathroom shower, room size and even air conditioning.

Today, over two thirds of hospitality providers are reportedly already providing free or pay-to-use Wi-Fi services to compete in the modern hospitality market,

Also posted in Blog, Hospitality Insurance, Overnight Rental Insurance | Tagged , , , , , , , , | Comments Off on Pigeon Forge Overnight Rental Insurance: Guests Want Wi-Fi

Davidson County TN Hotel Insurance: Utilizing Ergonomics

Davidson County TN Hotel Insurance:  Utilizing Ergonomics Davidson County TN Hotel Insurance  Utilizing Ergonomics

While it may not seem like the most risky of all industries, the hospitality industry actually has one of the highest worker place injury and accident rates. For example, the hospitality industry has some of the highest reports of slips, falls and tips in the workplace according to the U.S. Occupational Safety and Health Administration. Bodily stress, strains, and musculoskeletal injuries are also extremely common workers compensation claims from hospitality workers and can pose serious complications for Davidson County hotel operations.

Many fundamental job functions performed by hotel staff member involve routine lifting, …

Also posted in business insurance | Tagged , , , , , | Comments Off on Davidson County TN Hotel Insurance: Utilizing Ergonomics

Cocke County Hotel Insurance: Guest Conflict Resolution Part 2

Cocke County Hotel Insurance: Guest Conflict Resolution Part 2
Cocke County Hotel Insurance: Guest Conflict Resolution Part 2

As previously discussed in the first Part 1 of this post, conflict management is a huge part of customer service, especially in the hospitality industry. Handling guest complaints and dilemmas is a constant struggle, but breaking down an interaction with an unhappy guest can provide insight about how hotel employees and managers can best respond in unpleasant situations.

When customers bring concern to the attention of a hotel staff member, it is typically because they are emotionally invested in the issue at hand, and when emotions run high a simple conflict …

Also posted in Hospitality Insurance | Tagged , , , , | Comments Off on Cocke County Hotel Insurance: Guest Conflict Resolution Part 2

Cocke County Hotel Insurance: Guest Conflict Resolution part 1

Cocke County Hotel Insurance: Guest Conflict Resolution part 1
Cocke County Hotel Insurance: Guest Conflict Resolution part 1

Hotels by nature are heavily reliant on the experiences of the customers. Marketing campaigns cater to the needs and desires of travelers through enticements of relaxation, recreation, romance and more, but without proper execution hotel managers cannot hope to maintain a positive public image. Few industries are more heavily reliant on the complete customer experience. While retailers offers tangible goods for their clients to enjoy or take issue with, the commodities offered by the hotel industry are almost entirely based on the perception and subjectivity of the consumer. The grounds may …

Also posted in Blog, Hospitality Insurance | Tagged , , , , | Comments Off on Cocke County Hotel Insurance: Guest Conflict Resolution part 1

Pigeon Forge Hotel Insurance: Tips for Seasonal Hiring

Pigeon Forge Hotel Insurance: Tips for Seasonal Hiring Pigeon Forge Hotel Insurance Tips for Seasonal Hiring

Autumn is in the air which means that the holiday season is just around the corner. While most consumers are still mourning the lost days of summers past, the hospitality is gearing up for the second busy season. Restaurants are planning fall menus, hospitality providers are dusting off their seasonal decorations and everyone is preparing for the festivities to come. For many hotels this means securing extra help for the months to come.

Seasonal hiring can be a complicated process full of predictions and estimations about how much business your operation should …

Also posted in Blog, Hospitality Insurance | Tagged , , , , | Comments Off on Pigeon Forge Hotel Insurance: Tips for Seasonal Hiring