Meet Our Staff

Commercial Lines Insurance

TabathaTabatha began her insurance career in 1999 with Barnes Insurance Agency as a Personal Lines Customer Service Representative. She obtained her insurance license in 2000. In 2004, Tabatha transitioned from a Personal Lines Account Manager to a Commercial Lines Account Manager. She continues to improve her insurance knowledge by attending insurance seminars and schools. She is very dedicated to providing professional and knowledgeable service to her clients. Tabatha and her husband, Brian, have two daughters, Kyndall and Skylar.


Equine Services/Commercial Lines Insurance

KrissyKrissy has been with Barnes Insurance Agency since 2000 and obtained her Property & Casualty License in 2001. As our Equine Insurance Specialist, Krissy has significant experience in the equine industry and has made it a priority to develop relationships with breeders, trainers, and veterinarians throughout the Southeast, which has allowed her to better serve her clients special insurance needs. In addition to Equine Insurance, Krissy also assists our agency’s producers with quoting new commercial lines business. With much experience in the industry, she is happy to aid you with any of your equine or commercial insurance questions. Krissy is originally from Chattanooga, TN but has called the Smoky Mountains her home for 20 years. Other than being at the office, Krissy enjoys spending time with her family, pets and is a self confessed “shopaholic”. Krissy is fully equipped to provide clients with information regarding their unique equine and commercial insurance needs and strives to build personal relationships with each client to provide the highest level of customer service.


Personal Lines Insurance

JillianJill is a UT Graduate with a Bachelors of Arts degree in Forensic Anthropology. She started with Barnes Insurance Agency in December 2003. She currently serves as a Personal Lines Account Manager for Home and Auto and is also a specialist for Barnes Vacation Rental Insurance Program. Jill is currently working on her CISR Designation.

Jill is from the Smoky Mountain Area. She and her husband, Kevin, have 4 Children, Braden, Brinley, Breslyn and Brandt.


Claims Manager

ShiraShira first joined Barnes Insurance Agency in 1998 as the receptionist. Her ability to work well with clients was soon recognized, and she was promoted to Internal Claims Manager for the agency with the important responsibility of personally overseeing each claim as they arise.

She maintains excellent communication with not only the clients, but also the company representatives as well. This “personal attention” can make all the difference in resolving difficult claims situations.

Shira is proud to call the Smoky Mountains her lifelong home. She is married with one daughter, Ashley, and greatly values her time with family and friends.